Brad Jackson
July 9, 2026
This would be my 3rd trip to Big Brand Tire and Service in Tulare, and everytime I've been pleased. Impeccable Customer Service! I replaced the front struts, rear shocks and both sway bar links and took it to them to install four new Michelin tires and a four-wheel alignment a couple of months back. I had to return a second time because, on the first trip, my situation required an aftermarket part. Since I had performed the original work, they let me purchase the part from (my parts connection), letting me install it myself, and saving me additional money that I didn't have, and rechecked the alignment. My wife came in on the third trip, earlier today, to troubleshoot a rattle coming from the right side front end. They checked it, took it for a test drive and it turned out, a nut attaching the sway bar link had loosened. They tightened it securely, checked the rest of the connections and sent her on her way, no charge. Note: I drive truck OTR, am away from home 3 or more weeks at a time, and my wife drives this vehicle 98% of the time. These guys were very professional in giving her a safe vehicle to drive and giving me peace of mind. I was so happy, that I wanted them to service my A/C system, but alas, they don't perform those services. However, they DID give me the name of a shop that they highly recommended. I would only hope that this shop is just as professional! I'll send a review on them, as well.
