I got a flat tire, so I searched online and found this shop. I called them first because my English isn't very good. They told me that the tire repair would be completely free. Honestly, I was pretty surprised—I kept thinking, "There's no way this is actually free." But I decided to give it a try anyway. To my surprise, they didn't try to sell me anything, and they didn't ask me to sign a bunch of paperwork either. I simply left my keys with them, and about two hours later they told me my car was ready to go. There were no upsells, no hidden fees, and the whole process was smooth and stress-free. They're also conveniently located right next to the DMV, so I was able to take care of some DMV business while I waited. Overall, it was a fantastic experience, and I'd definitely recommend this place.
J has been so very helpful and kind. It’s thanks to him that I was able to get on the road again and back on my trip to see my grandmother‘s funeral.
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Celena Madeo
July 23, 2026
Needed a tire due to a bad flat, called & was helped so easy. Within a few hours tire was in, I had my car towed to shop and William helped get everything settled. Tire was replaced in what seemed like minutes and was on my way! Thanks again!
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Campos Janitorial
July 20, 2026
Best place ever, customer service is amazing. They know what they are doing. Treat you like royalty
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Samantha Alva
July 15, 2026
Customer service was great! Facility is well kept. Was able to use my warranty on my tire !
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Antonio Villalobos
July 13, 2026
I had a guy come through my barbershop a while back and sold me a discount flyer for a couple of oil changes. So I went in on my lunch and had it taken care of. Thank you guys for taking care of my vehicle. I will hopefully be back in a week or 2 to get my Honda serviced as well.
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SLS Laser Hair Removal
July 12, 2026
I had an outstanding experience at this tire shop from the moment I walked in. The entire team was professional, welcoming, and incredibly efficient. They took the time to explain everything clearly, answered all of my questions, and had my vehicle taken care of much faster than I expected. It’s rare to find a business that combines excellent customer service with quality workmanship, but they absolutely delivered on both. A special thank you to Milton, who helped me at the front. He was courteous, knowledgeable, and genuinely cared about making sure I had a great experience. He made the entire process smooth and stress-free, and his professionalism really stood out. Customer service like his is hard to find these days, and it’s one of the main reasons I’ll be coming back. It’s obvious this shop takes pride in treating customers with respect and doing the job right the first time. I left feeling confident that my vehicle was in great hands, and that’s something you can’t put a price on. If you’re looking for a trustworthy tire shop with honest people, outstanding service, and top-notch work, I highly recommend coming here. They have definitely earned my business, and I’ll be recommending them to my family and friends. Five stars all the way! Esmeralda Quinn Owner of SLS Laser Medspa Ontario
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Steven Zeigler
July 11, 2026
William gave me a price over the phone and stuck to it and even gave me some suggestions for my vehicle.
As soon as I walked in the service staff were nice and greeted me with a warm smile, the care they took with my care I was impressed, it didn't feel like rush in get out kind of things, they took their time making sure everything was good, I trust them with my car. Thank you Big Brand Tire & Service, I appreciate you
As soon as I walked in the service staff were nice and greeted me with a warm smile, the care they took with my care I was impressed, it didn't feel like rush in get out kind of things, they took their time making sure everything was good, I trust them with my car. Thank you Big Brand Tire & Service, I appreciate you William he gives personal service making sure you know what's going on with your car, you feel cared for, I highly recommend coming here
