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Jonathan Palafox
May 30, 2026
I usually go to the one in Temecula went here my first time they did an amazing job. They were really polite. They got alignment done really quickly, and they were very honest they did alignment on aftermarket part and they tried the best to line it up the best they could very satisfied with the people that work there.
First time using Big Brand. Made an appointment. They got me in on time and out within an hour. Thank you!
You guys are the best! You always take care of me right away and are very professional and do excellent work!! Thankyou!
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Maja Tkalec
April 29, 2026
Took my car in for a brake check cuz they were starting to squeal a lil bit, Marisela was very knowledgeable and was able to walk me through each step of the process. They also performed a free overall check once my car was up on the mount, and noticed some structural wear and tear that I hadn’t noticed, and would have continued to go unnoticed until something major broke. Marisela was able to get an estimate put together so I could see a breakdown of what needed to be done, and why each step was needed. They were also able to get me in and out in a little over an hour, even as a walk in. Highly recommend this location, and ask for Marisela if you can! She’ll get you set up for success
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Eric Powell
April 28, 2026
Thank you for the quick work and getting me a new tire, plus pointing out issue with my free alignment check, it’s the reason I have been losing MPG since I drove it off the lot 1,500 miles ago. Big thanks to Maricela, easy to talk with, and understand. Push the warrants but wasn’t pushy both them either. Thank you!
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Elizabeth Miller
April 26, 2026
My husband and I came here to get our tires replaced, and we had a great experience. The prices were very reasonable compared to other places, and the team worked impressively fast without cutting corners. Everything was done efficiently and professionally, and we were back on the road in no time. Definitely recommend this place if you’re looking for good prices and quick service
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James Joseph
April 25, 2026
Maricela is an excellent representation of high quality customer service. Big Brand Tires has an asset in her as an employee. From the initial call to set the appointment to meeting her in person, she exuded exceptional communication, knowledge of the industry and a human-to-human interaction that immediately garnered trust. High quality customer service is a dying art in most companies but she has developed this skill to a level that deserves an accolade. I have been a customer of this company for a couple of years and have had very positive experiences at each visit but today’s service was exceptional.
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JUAN GARCIA
April 22, 2026
Great customer service 👏
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Kenny Holmes
April 21, 2026
Very helpful, affordable Saul was on point and very professional.I scheduled an appointment for my wife to have her car serviced as well. Thank you Big Brand Tire and service on Newport Rd in Menifee. God bless you and your family
Great service and good people. Got everything done in the timeline I asked for and I’m happy with the tires and the work.