Jay Emme
June 19, 2026
Our ac stopped working leaving the Sacramento area on a road trip back home to South Carolina and every shop I called (without back tracking) had no available. I then spoke with Mike at Big Brand tire & Service in Fallon NV and as busy as they were that day he apologized for not being able to get us in that day. His solution was to bring it in first thing in the morning the next day and he would do his best to get the ac system diagnosed as soon as his tech had available. We stopped in the next morning and to our surprise the tech was waiting for our vehicle to inspect it and found that the ac compressor clutch failed. Mike made arrangements to order the part and have it there by 1pm. By 2:30 our vehicle was repaired and ac was working great ! Mike and the tech are very efficient and for them to get us in was very kind of them. We are very happy with this repair shop ! Thank you Mike and his amazing team !