Tire Shop & Auto Repair in Prescott Valley, AZ 86314

I had an absolutely fantastic experience at the Big Brand Tire off Highway 69 here in Prescott Valley! The whole team went above and beyond for me. I brought the part in already off the vehicle, and they hooked me up with a very fair price to take care of the rest. Every single person I interacted with was extremely nice, welcoming, and kind. I especially want to shout out the store manager he runs this shop the right way and honestly deserves to be a regional manager. Highly recommend this location to anyone needing honest, high-quality tire and auto service!

I had a great experience at Big Brand Tire off Highway 69 in Prescott Valley. The entire team was professional, friendly, and willing to help from the moment I walked in. I brought in a part that was already removed from the vehicle, and they gave me a very reasonable price to finish the job. Everyone I spoke with was courteous, welcoming, and genuinely kind. A special thanks to the store manager he does an outstanding job leading the team and keeps the shop running smoothly. It’s clear he takes pride in customer service. I highly recommend this location to anyone looking for honest, reliable, and quality tire or automotive service.

Big Brand tire and service, you have definitely gained my trust! I would recommend you to all my friends and neighbors. I so appreciate you going out of your way to fix the car. They also stuck to our budget thank goodness! Extremely happy customer. Prescott Valley, Az

Stuff was very accommodating and explain what needed to be done and what not needed to be done they did not try to make us buy something we did not need which is very rare

Great communication. Speedy in getting my truck in for service. Thorough in explaining the issue and my options for repair. Truck is fixed correctly. What else could I ask for?

Nick was very efficient and helpful in providing clarity in timing of services and aware of customer’s need to save money. He was not pushy. He offers discounts where appropriate. A good experience. Thank you.

I don’t hand out praise lightly, especially in the automotive industry—but Isabel at Big Brand Tires absolutely earned it. As a warranty administrator supporting 15 dealerships across the Phoenix area, I deal with repair facilities every day. Unfortunately, great customer service is rare. Isabel was the exception. She was friendly, professional, and clearly very knowledgeable from the start. What really stood out was her attention to detail—she provided a complete, transparent estimate with clear complaint, cause, and correction. Not just a vague parts list or a one-line diagnosis. That level of professionalism is hard to find. Big Brand Tires is lucky to have her. Thank you, Isabel.

I don’t hand out praise lightly, especially in the automotive industry—but Isabel at Big Brand Tires absolutely earned it. As a warranty administrator supporting 15 dealerships across the Phoenix area, I deal with repair facilities every day. Unfortunately, great customer service is rare. Isabel was the exception. She was friendly, professional, and clearly very knowledgeable from the start. What really stood out was her attention to detail—she provided a complete, transparent estimate with clear complaint, cause, and correction. Not just a vague parts list or a one-line diagnosis. That level of professionalism is hard to find. Big Brand Tires is lucky to have her. Thank you, Isabel.

The best 👌 place!!!!!

It was an exceptionally great experience. I had a blow out and was pretty stressed out. Nick and everyone at Big Brand Tire and Service put me at ease and completely took care of me and my car.