Big Brand Tire & Service Grants Pass, OR: Tire Shop & Auto Repair

Max is great to work with and is very knowledgable. I am grateful for the expert care they take and how fast they get the job done. Thank you.

I took my old Toyota van to Big Brand tires to have them check the steering because there was 1/4 of the steering wheel play before it would catch and turn.. There were many things wrong with the front end and it was going to cost more than the ''old beater" was worth. The inspection was free so took the money I would have to pay to get the old van fixed and bought a newer 2009 Toyota van. I am going to take the new van in for a safety inspection and get new tires and have them take care of any safety issues it may have. I have been going here for years and I trust these guys. Their prices are very reasonable.

Always helpful and friendly and great services offered.

Fast friendly service

Always been very helpful, priced lower than average, better service than average

Great shop, very knowledgeable. I won't take my trucks anywhere else to get tires or work done.

Happily surprised with warranty, aftercare, and additional services this place provides. Thank you for the fast service.

Very nice people. Got mechanical in and out quickly for an extremely fair price. Thank you.

Very nice people. Got me in and out quickly for an extremely fair price. Thank you.

⭐⭐⭐⭐⭐ Outstanding Customer Service! Absolutely fantastic experience at Big Brand Tire & Service! From the moment I arrived, the staff went above and beyond to help me. I brought my Toyota Tacoma in because of a vibration around 55 mph. Instead of simply guessing at the problem or trying to sell me unnecessary repairs, they took the time to thoroughly inspect my truck, actually showed me what they were finding, and explained everything clearly. They pointed out some minor tire cupping, showed me a little play in a wheel bearing, and even caught that my rear lug nuts weren't the proper type. They also explained how poorly my wheels had previously been balanced and what a proper balance should look like. What impressed me most was their honesty, professionalism, attention to detail, and genuine willingness to help. They performed a wheel balance at no charge and helped get me set up with the correct lug nuts! It's refreshing to find a shop that treats customers with respect, takes pride in its work, and focuses on finding actual solutions rather than making a quick sale. Big Brand Tire has absolutely earned my respect and my future business! I'll gladly recommend them to anyone looking for honest, knowledgeable, and outstanding automotive service. Thank you to the entire crew for an exceptional experience! Five stars all the way! ⭐⭐⭐⭐⭐