Tire Shop & Auto Repair in Marshall, TX 75670

Quick, friendly service!

I’m really not one who does surveys but I had to write ✍️ about my recent experience early this morning. This is kind of long so you might want to sit down for this one. I figured that if I’m going to write ✍️ a review of my experiences I might as well make the best of it lol… Every time I take my vehicle in to Big Brand Tire & Service they exceed with exceptional service. All of the associates are very knowledgeable and professional. Oh, and I must mention how friendly, courteous, and polite they are. Usually when it’s early in the morning some people attitude just isn’t there. They’re groggy, not happy to assist you and they don’t have a problem letting you know that. But that is NOT the case at Big Brand Tire & Service in Marshall TX. At Big Brand Tire 🛞 & Service the team members treat and respect customers like family and not like we’re money to their pocket. I’ve never gone in there and had a bad experience. It’s always been a positive and friendly atmosphere as well as a good relationship with customers. I HIGHLY recommend this place for all of your vehicle 🚗 needs. It’s definitely a one stop from a set of new tires to oil change et. And their prices are very reasonable. It’s where me and my husband gets our tires and whatever else little things that we need to have done.. I went in this morning because one of my tire 🛞 was going flat. Through the warranty purchased with my last nice new set of tires they rolled out “figurative“ the red carpet as soon as I walked through the door. They address me by Mrs. Boyd and they even fixed my coffee ☕️ because I wasn’t familiar with the coffee machine. In addition I loved the way they interacted as team members with each other. The atmosphere in the way they communicated, they way they, and interchange with each other was genuine; which is great because we; as customs may not say anything but we are definitely watching and noticing the attitude of how the associates treats their colleague. I‘m a firm believer that a team is only as good as its leadership. The associates really represents the extension of who their manage/leader or CEO are. Keep up the good work Guys. We appreciate having such a Tire service in our community that shows what caring, honesty and integrity is all about! Many blessings to you all.

Staff is professional and is eager to help. Not only were they helpful for me, but I noticed their professionalism with others who entered.

Highly recommend this group!!!

Great service. The road service came to our home to repair a leaking motor home tire. Very grateful.

Great customer service!

Great service, great people.

They are my go to guys for tire repair and tire purchases. David Kirkland is awesome and he knows tires.

I would absolutely recommend this group of folks . Friendly fast and honest. If they can't fix it I assure you, they will know who can. Thanks Big Brand

I had a slow air leak in one of my tires. They got me in quickly, showed me the issue, patched it quickly getting me back out on the road.